0048 222 062 181
Pon. - Pt.: 8am – 8pm • Sob. - Niedz.: 9am – 4pm

Warunki

Warunki Apartmány v Peci

Anulowanie opłaty przy anulowaniu pobytu:

  • 50% from price of ordered service when cancelling reservation less than 14 day before arrival

      • Dodatkowe warunki 
      1. Usługi i ceny Orientacyjne ceny za noclegi i inne usługi są publikowane w materiałach promocyjnych (strony internetowe, broszury, itp). Dla klienta jest obowiązkowa tylko ta cena, która jest notowana na kuponie (voucheru) . W zakresie zakontraktowanych usług i cen jest on związany obrotu w karnecie      Właściciel jest uprawniony w sprawach, które są poza jej kontrolą (np. Siła wyższa) do zmiany uzgodnionych warunków pobytu. 
      2. Anulacja pobytu przez klienta Klient ma prawo do anulowania zamówienia w dowolnym momencie przed przyjazdem. Rezygnacja z pobytu wymaga pisemną formę elektroniczną (e-mail z potwierdzeniem odbioru) na adres [email protected]. Zasadnicze znaczenie dla terminu odwołania jest data i godzina wysłania wiadomości e-maiu. Dla większych grup jest możliwe uzgodnić  indywidualne opłaty za anulowanie. Właściciel nie będzie pobierał storno opłaty, jeśli niebyło możliwe korzystać usługi z następujących powodów: śmierć w rodzinie, hospitalizacja klienta, lub członka rodziny, poważna choroba, powołanie do wojska, katastrofa.  Powyżej podane przyczyny  musi klient dostarczyć w terminie do 3 dni od zdarzenia. 
      3. Ważność Te warunki handlowe i anulowania rezerwacji są integralną częścią zamówienia zakwaterowania i kuponu (voucheru). 
      4. Kopia zapasowa W każdej chwili po dokonaniu rezerwacji możemy przesłać fakturę zaliczkową w wysokości 50% całkowitej ceny zarezerwowanej rezerwacji. Za dodatkową opłatą w gotówce lub kartą. 
      5. Końcowe sprzątanieCena nie obejmuje opłaty za końcowe sprzątanie - płacić lokalnie w dniu przyjazdu.
      6.Goście mogą odebrać klucze w tej lokalizacji: Happy Hill Sport 244 54221 Pec pod Snezkou 
      Skontaktuj się z właścicielem: + 420 777 949 336 + 420 775 931 113

      Warunki Hotel.cz

      1. Terms

      1.1. Hotel.cz Portal Provider - the company ONLINE HOLDING s.r.o., registered seat Lihovarská 1060/12, 190 00, Prague 9. Correspondence address: Řeznická 7, 460 01 Liberec, tel.: 222 539 539 email: [email protected].

      1.2. Accommodation Facility – owner/tenant of the accommodation facility rendering services to the Client in conformity with the Order made between the Hotel.cz Portal Provider and the Client.

      1.3. Client – natural person or legal entity ordering services offered by the Accommodation Facility.

      2. Introductory Provisions

      2.1. These General Business Terms and Conditions (hereinafter refereed to as “GBT”) regulate contract relations between the Hotel.cz Portal Provider and the Accommodation Facility when mediating booking of the accommodation offered by the Accommodation Facility at the Provider’s website.

      2.2. The contract relation between the Hotel.cz Portal Provider and the Accommodation Facility is also governed - besides these GBT and the valid pricelist of the Accommodation Facility (hereinafter referred to as the “Pricelist“ ) - by the Intermediary Agreement, the contract relation between the Hotel.cz Portal Provider and the Client is governed - besides these GBT - by the General Terms and Conditions published on the internet portal www.Hotel.cz

      2.3. These General Business Terms and Conditions are applied whenever the Contract or another written agreement between the Parties hereto fails to contain another arrangement. Individual provisions of these GBT can be changed or cancelled in the Contract.

      3.Governing Law and Legislation

      3.1. Contract relations between the Parties hereto are governed by the legislation of the Czech Republic.

      4.Process of Ordering Services and Payment for them

      4.1. Ordering

      The Client expresses his interest in the service by mailing the Inquiry Form. The Hotel.cz Portal Provider verifies free capacity in the Accommodation Facility in the term requested by the Client and notifies information about availability and price of accommodation for the chosen term to the Client. The ordered service is binding at the moment of phone or written confirmation of the order by the Client and the Provider (mailing the Accommodation Voucher to the Client).

      4.2. Price for the Service

      Price for the service is determined by the Accommodation Facility, the Hotel.cz Portal Provider does not escalate the price for the service. The price depends on the chosen term, number of persons and on other parameters specified by the Client in the Inquiry Form. Prior to mailing the binding confirmation, the Provider informs the Client about the final price and - when approved by the Client - order of the services becomes binding. The prices shown by individual Accommodation Facilities are indicative only and are not binding until booking is confirmed finally by the Provider (mailing the Accommodation Voucher).

      4.3. Payment Terms

      Payment is done in the Accommodation Facility. In case of certain bookings, in particular in case of group bookings the Accommodation Facility or the Hotel.cz Portal Provider requests guarantee by the credit card or payment of the advance amounting up to 100%o of the accommodation price. During the process of confirmation of the booking the Client is informed about the requested guarantee by the credit card or about the advance payment.

      5. Cancellation Policy and Complaints

      5.1.The cancellation terms are regulated by the Accommodation Facility itself; if the credit card guarantee is applied, costs of the first night will be charged in case of no-show. If the booking is cancelled (written Provider’s confirmation of cancelled booking is understood cancellation of the Client’s booking) 24 hours before the guest’s arrival, no cancellation fee is charged in case of the credit card guarantee.

      5.2. The Client shall inform the Provider about all changes of the booking or about its cancellation in writing.

      5.3. Complaints about quality of accommodation and services rendered by the Accommodation Facility shall be raised directly in the Accommodation Facility.

      5.4. The Provider’s services can be claimed in writing in the electronic form to the email address [email protected] or to the correspondence address ONLINE HOLDING s.r.o., Řeznická 7, 460 01 Liberec.

      6. Sending business messages

      6.1. Personal Data Processing

      The customer agrees to send additional and other information messages to his / her email address by sending the accommodation request on the Portal Hotel.cz. You may also opt out of these news at any time at https://www.hotel.cz/unsubscribe/ and in each individual newsletter. If the customer does not unsubscribe from additional information and news, we have a legitimate interest in believing that he wants to continue to receive similar offers.

      6.2. Phone Calls Recording

      Phone call recording The customer expressly consents that all phone communication shall be recorded in order to improve services and to record the customer’s consent with the terms and conditions and confirmation of booking. The consent shall be directly or implicitly expressed by the customer by continuing in a phone conversation with an employee of the Hotel.cz operator.

      7.Validity and Effectiveness

      7.1. These General Business Terms and Conditions become valid and effective on 01.09. 2010. The contract relations arisen before the effective date of these General Business Terms and Conditions remain valid and are governed by the business terms and conditions valid when the contract relations were made.

      7.2. Valid wording of these General Business Terms and Conditions is available in the registered seat of the Hotel.cz Portal Provider and is published on the Provider’s website www.hotel.cz.